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Medieval helpdesk - Jim Huggins — LiveJournal
April 11th, 2007
10:38 am
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Medieval helpdesk

While this is certainly well-done and humorous ... there's actually some profound truth in this.

Most folks don't realize it, but the written word is a terribly profound technology. It's so ubiquitous in Western culture that we don't realize how incredibly useful it is ... unless you spend time in a culture where the written word is not nearly as pervasive. I can easily imagine something like this almost happening a thousand years ago...

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Date:April 11th, 2007 03:57 pm (UTC)
It's actually really interesting from the standpoint of someone who has worked IT. There are a lot of times when the problem seems this simple, and we can't understand how a person could possibly have this much trouble with it, but it really does happen that way with most newer technologies. I'm sure in a century, people will view computers as being so simplistic that nobody could possibly not understand how to use them.
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