Official Takes Blame for Passport Mess (from CNN)
The thing I find most encouraging about this: someone willing to step up and say "Yes. It's my fault. My bad. No excuses. I screwed up."
I'm not sure if it's just our fallen nature or Western culture ... but I see far too many instances in life where people try to blame everyone but themselves for their failures. It's nice to see when people stand up and claim responsibility. Maybe it'll start a trend.